Online High Impact Customer Care Sales Course
Sponsored by JASPER
Oct 16 - Nov 6, 2019

The Industry's Top Sales Seminar is now available...Online!

Note: The first two sessions have been delivered but the remaining two sessions can still be viewed live - October 30th and November 6th 

We received so many requests to hold our High Impact seminars in different parts of the country that we decided to make it accessible to the entire industry, online! Our new Online High Impact Customer Care Sales Course delivers far more than the ordinary online course or webinar, as it's complete with a course workbook, homework and testing to ensure accountability and lasting results. The course is presented by Doris Barnes, one of the industry’s top sales trainers, and Jen Monclus, a 2019 Ratchet + Wrench All-Star Award Winner!

This course will start on Wednesday, October 16th, and will continue on the following 3 Wednesdays for a total of 4 sessions. All sessions will begin at 10:00 AM Pacific time, will be 45 minutes in length (the last session will be an hour to allow for optional AMI testing), and will be presented live so your advisors can ask questions and actively engage. If your advisor is unable to make one of the live sessions, then don't worry, because session recordings will be available for the exclusive use of the students.

What You'll Learn

  • Selling multiple repairs & big ticket items
  • Selling diagnostic testing & maintenance
  • Building powerful relationships in 60 seconds
  • Overcoming the most challenging sales objections
  • Generating higher sales and happier customers
  • Generating more repeat and referral business
  • Presenting service recommendations in a way that makes customers want to buy
  • Note: Course will come with a workbook, homework assignments and testing to ensure accountability and lasting results

Why You Should Attend

At the course Jen will not only empower you with a wealth of sales-building information, but when you complete this course you'll have a completely new outlook on how to handle your customers, you'll be able to close more sales, and you'll be well on your way to building a more successful business, guaranteed!

This powerful course is fully accredited by the Automotive Management Institute. Not only does this mean that the content meets with the highest standards, but by attending the course, and passing the final exam, you'll also receive credit towards an Automotive Management Institute degree!

Because this seminar is sponsored by JASPER Engines & Transmissions, JASPER customers receive an exclusive $50 discount! Just ask your JASPER rep for the appropriate coupon code. JASPER co-op dollars can be used to cover up to 50% of this online training!

If you'd like to enroll multiple advisors, or are interested in more information about the course, please call 800-204-3548

Only $179.00