Since teaming up with Elite our sales and profits have increased considerably, but better yet, we have far less stress, and really enjoy owning our business!"
Brent and Brenda O'Neal, Repair One Automotive – The Woodlands, TX
Auto Shop Management Articles
Elite's auto shop management tips provide shop owners with guidance on all facets of running a successful auto repair business. Whether you're interested in finding and hiring service advisors and technicians, bringing out the best in your employees, or you're just looking for new strategies that will put more money on your bottom line, our ethics-based auto shop management tips will deliver the answers you're looking for.
Keeping customers is one of the surest ways to grow car count and profits at your auto repair shop. In fact, keeping customers is actually five times cheaper than looking for new ones. Because of the trust that is built with repeat customers, shops that increase their retention by about 5% can witness an increase in profits by over 25%!* What is your shop doing to keep your customers happy?
In this quick video tip superstar shop owner and Elite Business Development Coach Jim Butitta shares a critical employee management tip that will help shop owners build the culture needed to attract the top techs and service advisors...
When we had our first taste of cash, we realized its beauty. Regardless of whether it was a weekly allowance for doing household chores, or payment for mowing a neighbor’s lawn, we can all recall someone paying us with cash. It put a smile on our faces, and allowed us to buy the things we often dreamed of.
Perhaps the worst time to look to hire a technician, is when we lose one. At that point we go into “Crisis Hire” mode. We most often settle for anyone, rather than taking our time to find the right person.
We need to take a lesson from large organizations and sports teams...
The day-to-day operations of running a business can take their toll on anyone. To be a business owner means to address problem after problem, and find the right solutions. Sometimes the decisions we make will be the right ones, sometimes not. If we are not careful, this emotional roller coaster we call being in business can make us focus too much on the negative, and not the positive things that happen in our lives.,,
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