After attending Elite’s Online Phone Skills Training you will be able to:
Elite’s Online Phone Skills Training is unlike any other training course available in the industry, and is not only perfect for shop owners and service advisors, but for anyone in your shop that answers the phone. This web-based course includes six 35-minute modules, and is presented by Bob Cooper and Jen Monclus, two of our industry’s top sales trainers.Once you enroll, you'll be given immediate access to all six of Elite's industry acclaimed phone skills training webinar recordings.
Why is Elite training so popular? Because we deliver outstanding results, deliver great value, and there’s not a word that’s said in our ethics-based courses that you wouldn’t be proud to have your customers overhear.
So if you want to bring in more of those first-time callers, and do so in a way that demonstrates your professionalism, your ethics, and shows your customers that you truly care about them, then this is the perfect course for you.